MoT's WDF

kd223 wrote:So in theory, one would place the order and use the address registered for with RGX, the seller would ship to the RGX warehouse, and then RGX would forward to me using EMS. And likely, we will end up paying the original seller for ship fees to RGX and then RGX for ship fees to U.S. plus a possible handling/service fee? Seems like a lot of hassle, but a simple workaround to get the cashback to track properly... but the additional shipping/service fee might negate quite a bit of the cashback. Anyone else have any experience with RGX or successfully ordered through RG and ebates tracked properly lately?

uaconcorde wrote: ↑Fri Mar 15, 2019 3:11 pm the major issues with using RGE are:

1) with a domestic address the 8% japan tax will never be waived

2) Paypal will only guarantee your items get delivered to the warehouse, for large ticket watches this can be significant if something were to happen afterwards you can't make any claims

I think it's still very clear they intend for direct shipping overseas to be allowed for cashback, we should keep pushing it instead of using RGE. I can't imagine going without safety of Paypal for oversea shipping of a grail watch, and that's what RGM is best for, grail watches

uaconcorde wrote: ↑Fri Mar 15, 2019 3:11 pm the major issues with using RGE are:
2) Paypal will only guarantee your items get delivered to the warehouse, for large ticket watches this can be significant if something were to happen afterwards you can't make any claims

woodville63 wrote: ↑Fri Mar 15, 2019 5:59 pm

uaconcorde wrote: ↑Fri Mar 15, 2019 3:11 pm the major issues with using RGE are:
2) Paypal will only guarantee your items get delivered to the warehouse, for large ticket watches this can be significant if something were to happen afterwards you can't make any claims

https://global.rakuten.com/en/help/cust ... ction/item
Doesn't look too bad provided you are paying <US$2500. But for anything more expensive definitely go direct. Of course, it depends on the conditions attached to the cashback's conditions as to whether you can go direct or not. Everybody should not take anything for granted and take 5s to read the RGM Cash Back Terms. I'm past the days of buying expensive watches so it's all good for me either way. Saying that, I think it would be good if they offered the option to buy extra insurance for goods >US$2500 so that users can confidently buy from all sellers. It would be a shame for somebody to miss out because a seller won't ship internationally.

BTW, I had have two issues with watches bought off Yahoo Japan via FromJapan, who were spectacularly useless in helping me resolve the issue with the sellers. 'Nothing to with me, guv!' type of useless. Even though I had bought via FJ using Paypal I always claimed direct to my credit card supplier, 28degrees, in Australia. On both occasions I submitted pdf downloads of the auction pages in English and Japan, and submitted my own photos as to why I was not a happy bunny. Within three days they confirmed the charge-back.

uaconcorde wrote: ↑Fri Mar 15, 2019 6:33 pm Yahoo Japan is a whole other can of worms, for those of you who are not familiar i think the closest analogy is Craiglist that ships. And FromJapan is a middle man that handles both shipping and payment. If you dispute the charge FromJapan loses but the seller already got paid by FJ and probably will never refund FJ. (They do bank transfer) Lots of fakes on Yahoo Auctions also

uaconcorde wrote: ↑Fri Mar 15, 2019 6:33 pm But the interesting thing is, I seem to see a pattern of FromJapan offering 10% disount on Rakuten items when where is a Rakuten Global sale, maybe thats a better deal considering the discount is instant

AndroidIsAwesome wrote: ↑Mon Mar 18, 2019 3:28 pm Well, this wait is getting ridiculous from Rakuten. I still haven't gotten any useful response on my purchase so I filed another missing cashback for it...
I am slowly losing my mind

CVP33 wrote: ↑Mon Mar 18, 2019 8:41 pm

AndroidIsAwesome wrote: ↑Mon Mar 18, 2019 3:28 pm Well, this wait is getting ridiculous from Rakuten. I still haven't gotten any useful response on my purchase so I filed another missing cashback for it...
I am slowly losing my mind

After their initial BS response telling them I was concerned I received another "we're working on it" email. To which I responded:


Now I'm very very concerned. How can this be this difficult? You are all a Rakuten company. There should be ample tracking throughout your system for these two orders. Not exactly sure what to do here. Is this something I should file a fraud claim through my Credit Card company about? I have the invoices, the confirmed clicks through eBates......Not sure what else is needed at this point. If Rakuten won't confirm Rakuten purchases so that Rakuten can issue the proper rebates, I don't know what else I can do.

At least I gave myself a chuckle.