I did that immediately after ordering. Thought it was fishy that they saved the info without asking first.peskydonut wrote: ↑Thu Sep 12, 2019 1:39 pm For those who are not planning to deal with Massgenie in the future (probably most of us), you may want to delete your payment information from their site.
Massgenie
Re: Massgenie
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Re: Massgenie
Same here. They don't let you delete the (last) address. You can fill it with junk for when the site inevitably gets hacked, assuming it was legitimate in the first place. Obviously not foolproof if they keep historic data, but it's something...ManOnTime wrote:I did that immediately after ordering. Thought it was fishy that they saved the info without asking first.peskydonut wrote: ↑Thu Sep 12, 2019 1:39 pm For those who are not planning to deal with Massgenie in the future (probably most of us), you may want to delete your payment information from their site.
Living a comeback montage.
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Re: Massgenie
-------peskydonut wrote: ↑Thu Sep 12, 2019 6:05 pm Look what arrived today...
IMG_20190912_165727127_HDR.jpg
IMG_20190912_165815764.jpg
IMG_20190912_165846704_HDR.jpg
just kidd'n
IMG_20190912_170031973.jpg
Play the lottery! Play the lottery!
Re: Massgenie
Congrats Peskydonut. Nice gloves.
They commented on facebook again. Sounds like TA is trying to make things right in a bad situation, at least for some of us.
I'm still monitoring to see if I get an inadvertent refund plus a watch.
They commented on facebook again. Sounds like TA is trying to make things right in a bad situation, at least for some of us.
I'm still monitoring to see if I get an inadvertent refund plus a watch.
Hi, Andy! First and foremost, thank you for your patience. We understand your frustration and hope your experience moving forward is nothing but 5 star. Your tracking number shows your delivery is definitely on the way and is due to arrive 9/17/2019 by end of day. One thing is for sure...your Citizen is definitely worth the wait! (Though in the future we'll work even harder to ensure there is no wait at all.) Please reach out if there's anything else we can do for you!
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Re: Massgenie
I wanted to say a big thank you to our host [mention]ManOnTime[/mention] and to [mention]Miblake206[/mention] for bring this deal to my attention. Really hope that AT comes through for everyone. Keeping my fingers crossed!
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Re: Massgenie
from cs@areatrend.com
..."because there was a major
error with the pricing on the site all orders placed that day needed to be
canceled. We sincerely apologize for any inconvenience this may have caused.
Have a great day and we hope you will shop with us again."
How likely do you think that is?
..."because there was a major
error with the pricing on the site all orders placed that day needed to be
canceled. We sincerely apologize for any inconvenience this may have caused.
Have a great day and we hope you will shop with us again."
How likely do you think that is?
Re: Massgenie
They're buffaloing me. ([mention]AndyS[/mention] that's me commenting on your thread on AreaTrend's FB page.)
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Re: Massgenie
Obviously ALL orders weren't cancelled, and it wasn't just one day. I waited over a day before ordering, missing out on the $20 solar Seiko I liked (not a huge deal to me).rick blaine wrote: ↑Thu Sep 12, 2019 8:36 pm from cs@areatrend.com
..."because there was a major
error with the pricing on the site all orders placed that day needed to be
canceled. We sincerely apologize for any inconvenience this may have caused.
Have a great day and we hope you will shop with us again."
How likely do you think that is?
I honestly wouldn't have had a problem with them just cancelling my order outright if it was a pricing error. Where I got testy was when they let the hard charge hit my credit card after already showing it as cancelled in the system. Not an approval, an actual charge.
Re: Massgenie
I suspect they don’t have enough resource to provide proper customer experience.
Re: Massgenie
You had me going there for a second. I'm glad at least one of us scored.peskydonut wrote:Look what arrived today...
just kidd'n
Hey, they sent you one of my watches, no wonder I got jipped. [emoji3]
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Re: Massgenie
So has anyone else gotten tracking numbers? I need to spread my survivor's guilt around.
Last edited by peskydonut on Fri Sep 13, 2019 9:24 am, edited 2 times in total.
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Re: Massgenie
I have. Mine's sitting maybe 1.5 hours away from Nashville in Bowling Green. Yet it shows an expected delivery date 9/17. Not sure why so long, but it's inbound.peskydonut wrote: ↑Fri Sep 13, 2019 9:12 am So has anyone else gotten tracking numbers? I need to spread my survivor's guilt around.