As you may have noticed, we we're offline this morning. This was caused by the "Thanks" plug-in going rogue and using up way too many server resources. This triggered an automatic suspension by our hosting provider as they thought it was a malicious attack. The "Thanks" plug-in has been disabled, hopefully temporarily so I can determine if that was indeed the cause, and take steps to prevent it from happening in the future.
I apologize for the disruption and for any confusion that may have caused.
11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
I've seen this scam pulled on Aliexpress, main difference being starting off with delayed shipping, and BS communication all through the process with the seller. AlieX promptly refunded purchase.
Obvious this is a drop shipper con artist. You guys should be good with Jet.com's process or at least with the credit card co.
These are the risks we take. Sorry they didn't all work out.
Obvious this is a drop shipper con artist. You guys should be good with Jet.com's process or at least with the credit card co.
These are the risks we take. Sorry they didn't all work out.
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
Tried to do a package intercept (which I can) just to see what they actually shipped. Downside, it would cost me $22. Still tempted just to have the proof, but I am probably better off just filing a dispute.
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Sent from my LG-M322 using Tapatalk
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
No biggie, you win some, you lose some. Such is the life of a watch bargain hunter.
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Sent from my LG-M322 using Tapatalk
- peskydonut
- MoT Member
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Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
I took a calculated risk on Ergode. I understand they're a scammer and they will scam. No hard feelings. I was trying to benefit from a potential price mistake, so I don't exactly have a moral high ground.PetWatch wrote: ↑Tue Dec 03, 2019 4:56 pm I've seen this scam pulled on Aliexpress, main difference being starting off with delayed shipping, and BS communication all through the process with the seller. AlieX promptly refunded purchase.
Obvious this is a drop shipper con artist. You guys should be good with Jet.com's process or at least with the credit card co.
These are the risks we take. Sorry they didn't all work out.
What I am disappointed in is the way Jet handled my situation, especially given that they've done right by nearly everyone else here. Jet is now fully aware that there is a scammer operating on their platform. They refused to rectify my two specific issues: 1. Refund purchases that weren't delivered 2. Cancel the order that was still processing. In fact they couldn't even provide me any time frame for resolution.
They lost me as a customer. Not because scammers infiltrated their marketplace, but because they do not provide an adequate safety net to me as the consumer.
Living a comeback montage.
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Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
I wish something could be done to put these guys (Ergode) out of business so they can’t keep doing the same thing to others!
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
What is a package intercept? Never heard of it.Dub Rubb wrote:Tried to do a package intercept (which I can) just to see what they actually shipped. Downside, it would cost me $22. Still tempted just to have the proof, but I am probably better off just filing a dispute.
Sent from my LG-M322 using Tapatalk
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Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
Certainly agree with you sentiment. I have complained to other market places about the fraud some of their vendors conduct in their site, to no avail. Sad, disappointing and a sense of complicity.peskydonut wrote:I took a calculated risk on Ergode. I understand they're a scammer and they will scam. No hard feelings. I was trying to benefit from a potential price mistake, so I don't exactly have a moral high ground.PetWatch wrote: ↑Tue Dec 03, 2019 4:56 pm I've seen this scam pulled on Aliexpress, main difference being starting off with delayed shipping, and BS communication all through the process with the seller. AlieX promptly refunded purchase.
Obvious this is a drop shipper con artist. You guys should be good with Jet.com's process or at least with the credit card co.
These are the risks we take. Sorry they didn't all work out.
What I am disappointed in is the way Jet handled my situation, especially given that they've done right by nearly everyone else here. Jet is now fully aware that there is a scammer operating on their platform. They refused to rectify my two specific issues: 1. Refund purchases that weren't delivered 2. Cancel the order that was still processing. In fact they couldn't even provide me any time frame for resolution.
They lost me as a customer. Not because scammers infiltrated their marketplace, but because they do not provide an adequate safety net to me as the consumer.
Sent from my SM-G950U using Tapatalk
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
Just read through this entire thread. I missed these "deals" by a few hours and really glad I did. My GF would kill me.
Hopefully this is all resolved with positive results (either watches or refunds) for all
Sent from my SM-G975U using Tapatalk
Hopefully this is all resolved with positive results (either watches or refunds) for all
Sent from my SM-G975U using Tapatalk
Insta me: bbrou33
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
PetWatch wrote:What is a package intercept? Never heard of it.Dub Rubb wrote:Tried to do a package intercept (which I can) just to see what they actually shipped. Downside, it would cost me $22. Still tempted just to have the proof, but I am probably better off just filing a dispute.
Sent from my LG-M322 using Tapatalk
Sent from my SM-G950U using Tapatalk
Sent from my LG-M322 using Tapatalk
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
You can basically have the package redirected to your local post office, show ID and sign for it.
Sent from my LG-M322 using Tapatalk
Sent from my LG-M322 using Tapatalk
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
Looks like they did the exact same thing to me. They IGNORED my request to refund non delivered/marked as delivered items and they only bragged about “oh there is a 30 minute window to cancel after the ordering and you’ve missed that, so we can’t do anything about it those two orders”. I gave them all four order numbers - two marked as delivered.
peskydonut wrote:I took a calculated risk on Ergode. I understand they're a scammer and they will scam. No hard feelings. I was trying to benefit from a potential price mistake, so I don't exactly have a moral high ground.PetWatch wrote: ↑Tue Dec 03, 2019 4:56 pm I've seen this scam pulled on Aliexpress, main difference being starting off with delayed shipping, and BS communication all through the process with the seller. AlieX promptly refunded purchase.
Obvious this is a drop shipper con artist. You guys should be good with Jet.com's process or at least with the credit card co.
These are the risks we take. Sorry they didn't all work out.
What I am disappointed in is the way Jet handled my situation, especially given that they've done right by nearly everyone else here. Jet is now fully aware that there is a scammer operating on their platform. They refused to rectify my two specific issues: 1. Refund purchases that weren't delivered 2. Cancel the order that was still processing. In fact they couldn't even provide me any time frame for resolution.
They lost me as a customer. Not because scammers infiltrated their marketplace, but because they do not provide an adequate safety net to me as the consumer.
- BostonCharlie
- MoT Member
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- Location: Texas
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
Like all y'all, I called Jet. I was quickly connected with Alex who immediately had my account information in front of him. I explained I was following up on my support chats. He said he could see my support ticket, that others have reported this same problem, and that they have a team working on it. He said they need a few more days. Fine, Alex, but whatever your team comes up with, I'm not paying these charges (I reflected to myself).
Unless... If their team can get my watches to my door, I'll send them all Christmas kringle from Trader Joe's.
Unless... If their team can get my watches to my door, I'll send them all Christmas kringle from Trader Joe's.
- peskydonut
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Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
Yep, that's more or less what they told me: "we're investigating". I don't care about their internal process. Refund my money, then investigate to your heart's content. This is not a mom 'n pop shop...BostonCharlie wrote: ↑Tue Dec 03, 2019 7:20 pm Like all y'all, I called Jet. I was quickly connected with Alex who immediately had my account information in front of him. I explained I was following up on my support chats. He said he could see my support ticket, that others have reported this same problem, and that they have a team working on it. He said they need a few more days. Fine, Alex, but whatever your team comes up with, I'm not paying these charges (I reflected to myself).
Unless... If their team can get my watches to my door, I'll send them all Christmas kringle from Trader Joe's.
Living a comeback montage.
-
- New Member
- Posts: 9
- Joined: Sat Dec 29, 2018 6:34 pm
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
I also spoke with Alex and he just gave me the run-around. I ended up calling back and got April. She was very helpful and understanding. She actually called me back and put refunds through on all my orders and I had some orders where the packages are still in rout (still sitting at a regional USPS site).BostonCharlie wrote: ↑Tue Dec 03, 2019 7:20 pm Like all y'all, I called Jet. I was quickly connected with Alex who immediately had my account information in front of him. I explained I was following up on my support chats. He said he could see my support ticket, that others have reported this same problem, and that they have a team working on it. He said they need a few more days. Fine, Alex, but whatever your team comes up with, I'm not paying these charges (I reflected to myself).
Unless... If their team can get my watches to my door, I'll send them all Christmas kringle from Trader Joe's.
- BostonCharlie
- MoT Member
- Posts: 3256
- Joined: Tue Dec 18, 2018 5:26 pm
- Location: Texas
Re: 11/26 Jet.com orders - Seiko et al from Ergode, Dexclusive, Jomashop - TRD or TGTBT?
My first chat was with April, and even in chat I sensed that she was good. My second chat was with Kassidy, and it was a functional conversation.