Ashford - International Shipping Return Policy

[wasilqayyum]

Hi all,

I’m planning to buy a watch from Ashford and have a question regarding their international shipping return policy.

Now, their website is very clear that anything shipped outside the US is considered final, but what about if the watch is damaged / not working etc?

I know that’s a rarity when it comes to watches but just wanted to check if anyone had experiences dealing with them?

I’ve bought 4-5 watches from Joma (shipped internationally) and its all arrived in great condition.

Appreciate your advice!

[TheJohnP]

Hi all,

I’m planning to buy a watch from Ashford and have a question regarding their international shipping return policy.

Now, their website is very clear that anything shipped outside the US is considered final, but what about if the watch is damaged / not working etc?

I know that’s a rarity when it comes to watches but just wanted to check if anyone had experiences dealing with them?

I’ve bought 4-5 watches from Joma (shipped internationally) and its all arrived in great condition.

Appreciate your advice!

Not sure.
But I would email/call/chat on Monday to clarify if all international sales are even if watch is damaged.

With any significant purchase, always best to know as much as possible. Especially since they are grey market.

[wasilqayyum]

Thanks for the reply!

Agreed, seems like its best to check with them directly.