We're Moving!

Image
Click for more info.

Panatime ROCKS!

Talk about your experience, good and bad, here.
Post Reply
User avatar
CigarCity
MoT Member
Posts: 560
Joined: Sun Dec 23, 2018 8:34 am
Location: Tampa, Fl
Has thanked: 4132 times
Been thanked: 1546 times

Panatime ROCKS!

Post by CigarCity »

As an FYI,

I purchased four leather straps from Panantime on the BOGO deal earlier this month. First, these straps are nice. Thick leather and big sturdy buckles. I just got them today, but the quality looks very good.

Equally important, is that fact that my original order was lost. The USPS said the package was delivered, but could not verify "where" it was delivered because they could not verify the Geocode (whatever that is?) Anyway, while I was waiting for the USPS to respond, I emailed Panatime to see if by chance the straps had been returned. They replied quickly and politely and informed me that the package had not been returned. Then, without my even asking, they sent me a replacement order via Fedex.

Ladies and Gentlemen, that there is customer service. That's how you cultivate life long customers.

Image
Image
User avatar
Split-Time
MoT Member
Posts: 2492
Joined: Tue Feb 26, 2019 4:05 pm
Has thanked: 22315 times
Been thanked: 10865 times

Re: Panatime ROCKS!

Post by Split-Time »

Always great to hear customer service stories done right!
User avatar
THFPureAsGold
MoT Member
Posts: 52
Joined: Tue Jul 30, 2019 11:37 pm
Has thanked: 129 times
Been thanked: 161 times

Re: Panatime ROCKS!

Post by THFPureAsGold »

I order from them as well and am very satisfied with them.
cron
MoT Member
Posts: 75
Joined: Tue Feb 26, 2019 7:21 pm
Has thanked: 25 times
Been thanked: 200 times

Re: Panatime ROCKS!

Post by cron »

I agree, I've ordered quite a few straps over the years from them and they're great, in fact got some during the 35% off cyber sale a couple weeks ago.
Post Reply