Re: Rakuten Global & Ebates
Posted: Thu Aug 01, 2019 8:35 am
Cash back at RGM is now showing 4% again.
what is the phone # for Rakuten?yinzburgher wrote: ↑Wed Jul 31, 2019 9:06 pm I just got off the phone with Rakuten. They're up to their shady tricks again (as though it ever stopped). My last RGM cash back amount had magically gone from $74 down to $19. No email, no heads up......just making digital cash disappear. Luckily I screenshot everything so I could see what happened. The CS dude was real nice and helpful but claimed he couldn't see why it was changed, just that it had been changed. He reinstated the correct amount right away. But this isn't really making me want to place an order. It also makes me appreciate how easy it is to get your RetailMeNot cash back.
415-908-2200valuewatchguy wrote: ↑Thu Aug 01, 2019 4:43 pmwhat is the phone # for Rakuten?yinzburgher wrote: ↑Wed Jul 31, 2019 9:06 pm I just got off the phone with Rakuten. They're up to their shady tricks again (as though it ever stopped). My last RGM cash back amount had magically gone from $74 down to $19. No email, no heads up......just making digital cash disappear. Luckily I screenshot everything so I could see what happened. The CS dude was real nice and helpful but claimed he couldn't see why it was changed, just that it had been changed. He reinstated the correct amount right away. But this isn't really making me want to place an order. It also makes me appreciate how easy it is to get your RetailMeNot cash back.
Thank you! I will call tomorrow. I need to clear up why a cash back is not showing on my accoutn sumamry even though the shopping trip did register.yinzburgher wrote: ↑Thu Aug 01, 2019 4:49 pm415-908-2200valuewatchguy wrote: ↑Thu Aug 01, 2019 4:43 pmwhat is the phone # for Rakuten?yinzburgher wrote: ↑Wed Jul 31, 2019 9:06 pm I just got off the phone with Rakuten. They're up to their shady tricks again (as though it ever stopped). My last RGM cash back amount had magically gone from $74 down to $19. No email, no heads up......just making digital cash disappear. Luckily I screenshot everything so I could see what happened. The CS dude was real nice and helpful but claimed he couldn't see why it was changed, just that it had been changed. He reinstated the correct amount right away. But this isn't really making me want to place an order. It also makes me appreciate how easy it is to get your RetailMeNot cash back.
I did not get mine on 8/15/19 as scheduled. I was due like $980. Now they're showing it as coming 11/15/19.
Fight them in it. Send emails, demand answers. I have the same thing a few cycles ago, and they did eventually send it earlier.Kirk B wrote:I did not get mine on 8/15/19 as scheduled. I was due like $980. Now they're showing it as coming 11/15/19.
I opened a claim with them, which hopefully they will resolve quickly. I am thoroughly getting tired of fighting with Rakuten every time I am supposed to get cash back, cash back mysteriously disappearing, and then fighting for the Big Fat Check too (this is the second time they have done this). I won with some big purchases from them before, but I think I'm tapping out now - quit while I am ahead.
Good to know i was starting to worry about my Big Fat Check ...which hasint showed up yet ..mplsabdullah wrote:Mine was due yesterday and changed to Nov 15 as well. Ridiculous how they operate.
Edit: I sent them a message via the website. Received a response after a few minutes saying
"Thank you for contacting us. All our members are scheduled to be paid by August 15th. Any members not paid by the 15th will receive their payment within the next 5 business days. "
Of course my account still says it's expected Nov 15.
What method of payment did you choose? I chose PayPal to get my checks since its usually the quickest route. Did your account also change from expected delivery of Aug to Nov?Halaku wrote: ↑Fri Aug 16, 2019 9:44 amGood to know i was starting to worry about my Big Fat Check ...which hasint showed up yet ..mplsabdullah wrote:Mine was due yesterday and changed to Nov 15 as well. Ridiculous how they operate.
Edit: I sent them a message via the website. Received a response after a few minutes saying
"Thank you for contacting us. All our members are scheduled to be paid by August 15th. Any members not paid by the 15th will receive their payment within the next 5 business days. "
Of course my account still says it's expected Nov 15.
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All the same as above for me. Glad you guys said something or it might have been a while until I noticed. They also added a $10 bonus to my account that kicks in the next time I get cash back. One of the reasons I signed up for Ebates to begin with is bc of all the people that used to report how much easier it was to get your CB vs BeFrugal, TopCashBack and the others. I'm not sure that is still true.mplsabdullah wrote: ↑Fri Aug 16, 2019 9:19 am Mine was due yesterday and changed to Nov 15 as well. Ridiculous how they operate.
Edit: I sent them a message via the website. Received a response after a few minutes saying
"Thank you for contacting us. All our members are scheduled to be paid by August 15th. Any members not paid by the 15th will receive their payment within the next 5 business days. "
Of course my account still says it's expected Nov 15.
Yep i chose PayPal as method of payment .. and its showing November as next payment date which changed from August this morning ,but i assume thats an automated change as the payment date has passed.mplsabdullah wrote:What method of payment did you choose? I chose PayPal to get my checks since its usually the quickest route. Did your account also change from expected delivery of Aug to Nov?Halaku wrote: ↑Fri Aug 16, 2019 9:44 amGood to know i was starting to worry about my Big Fat Check ...which hasint showed up yet ..mplsabdullah wrote:Mine was due yesterday and changed to Nov 15 as well. Ridiculous how they operate.
Edit: I sent them a message via the website. Received a response after a few minutes saying
"Thank you for contacting us. All our members are scheduled to be paid by August 15th. Any members not paid by the 15th will receive their payment within the next 5 business days. "
Of course my account still says it's expected Nov 15.
Sent from my iPhone using Tapatalk Pro